All Systems Operational

QBC1 - Quebec Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity Operational
BaaS M365 ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 ? Operational
API ? Operational
IDP ? Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) May 26, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on May 02, 2025 - 10:38 EDT

QBC1 - Maintenance de sécurité pare-feu // Firewall service security maintenance May 26, 2025 22:00 - May 27, 2025 01:00 EDT

L'équipe réseau Cirrus effectuera une maintenance planifiée au site QBC1 qui pourrait avoir des incidences sur nos clients.

Description: Une maintenance réseau sera effectuée sur des équipements de sécurité. Veuillez noter qu’il y aura un impact sur les portails BaaS et IaaS.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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The Cirrus Network Team will be performing a scheduled maintenance at the QBC1 site, which may impact our customers.

Description: A network maintenance will be performed on security devices. Please note that this will impact the BaaS and IaaS portals.

For any questions or requests, please contact us at support@projetcirrus.ca
Posted on May 20, 2025 - 08:38 EDT
May 22, 2025
QBC1 // Problème avec le portail IaaS et DRaaS
Resolved - This incident has been resolved.
May 22, 10:34 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 10:01 EDT
Investigating - Nous sommes entrain d'investiguer 2 problèmes en cours.
- Portail IaaS : Certains clients reçoivent des "timeout" ou des messages d'erreurs lorsqu'il tente de naviguer dans leur tenant.
- Portail DRaaS : Les VPGs en synchronisation sont en status "Error".

Notre équipe est à pied d'oeuvre pour tenter de régler la situation.
May 22, 09:22 EDT
MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC)
Completed - The scheduled maintenance has been completed.
May 22, 09:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
May 2, 10:43 EDT
May 21, 2025
Maintenance sur le service API & IDP Projet Cirrus / API & IDP Projet Cirrus service maintenance
Completed - The scheduled maintenance has been completed.
May 21, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 22:00 EDT
Scheduled - Une maintenance est planifiée le 21 mai entre 22h00 et 23h30 durant laquelle une brève interruption des services Cirrus Identité ainsi que le Portail Cirrus est à prévoir.
May 12, 08:18 EDT
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC)
Completed - The scheduled maintenance has been completed.
May 21, 08:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
May 2, 10:41 EDT
May 20, 2025
MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
May 20, 09:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 08:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
May 2, 10:41 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
May 2, 10:38 EDT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS)
Completed - The scheduled maintenance has been completed.
May 15, 10:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.


For any questions or requests, you can reach us at support@projetcirrus.ca
May 2, 10:32 EDT
May 14, 2025
MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
May 14, 09:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
May 2, 10:30 EDT
May 13, 2025
QBC1 & MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC)
Completed - The scheduled maintenance has been completed.
May 13, 17:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 16:01 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Cloud Connect) de QBC1 & MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Description: Changements aux systèmes Veeam Cloud Connect.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 & MTL1Veeam Backup (Backup as a Service/Cloud Connect) platform.

Please note that the service will not be available during the maintenance.

Description: Change on Veeam Cloud Connect systems.


For any questions or requests, you can reach us at support@projetcirrus.ca
May 13, 16:00 EDT
QBC1 & MTL1 // Emergency Maintenance Service Veeam / Veeam Service Emergency Maintenance (BaaS/VCD)
Completed - The scheduled maintenance has been completed.
May 13, 17:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 16:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/vCloud Director) de QBC1 & MTL1sera effectuée.

Veuillez noter que durant la maintenance, il est possible que les opérations de sauvegarde et restauration dans le centre de données virtuels ne soient pas fonctionnels.

Description: Mise à jour des systèmes Veeam vCloud Director.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 & MTL1 Veeam Backup (Backup as a Service/vCloud Director) platform.

Please note that backup and restore operations in the virtual data center might not be working.

Description: System updates on Veeam vCloud Director.


For any questions or requests, you can reach us at support@projetcirrus.ca
May 13, 15:56 EDT
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
May 13, 08:21 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
May 2, 10:29 EDT
May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025
QBC1 - Maintenance de sécurité pare-feu // Firewall service security maintenance
Completed - The scheduled maintenance has been completed.
May 8, 00:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 23:30 EDT
Scheduled - L'équipe réseau Cirrus effectuera une maintenance planifiée au site QBC1 qui pourrait avoir des incidences sur nos clients.

Description: Une maintenance réseau sera effectuée sur des équipements de sécurité. Veuillez noter qu’il y aura un impact sur les portails BaaS et IaaS.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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The Cirrus Network Team will be performing a scheduled maintenance at the QBC1 site, which may impact our customers.

Description: A network maintenance will be performed on security devices. Please note that this will impact the BaaS and IaaS portals.

For any questions or requests, please contact us at support@projetcirrus.ca
Apr 30, 09:53 EDT
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