All Systems Operational

QBC1 - Quebec Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity Operational
BaaS M365 ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 ? Operational
API ? Operational
IDP ? Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Jul 15, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on Jul 03, 2025 - 13:36 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC) Jul 16, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on Jul 03, 2025 - 13:37 EDT

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC) Jul 17, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on Jul 03, 2025 - 13:38 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) Jul 22, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Jul 03, 2025 - 13:45 EDT

MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) Jul 23, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.
Posted on Jul 03, 2025 - 13:47 EDT

QBC1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS) Jul 24, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1 sera effectuée.

Description: Une mise à niveau applicative (hotfix) de Zerto sera appliquée. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible, mais la réplication restera fonctionnelle.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1.

Description: An hotfix will be applied on Zerto application. Please note that any recover operations will be possible during the maintenance, but replication will not be impacted.


For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Jul 03, 2025 - 13:49 EDT
Jul 14, 2025
Problème avec l'accès Internet public
Resolved - Suite à nos investigations, un incident est survenu chez Cloudflare, ce qui a pu impacter certains de nos clients utilisant leur service DNS. Nous n'avons détecté aucune panne de l'accès Internet public au sein de nos propres infrastructures.

Pour plus d'informations sur l'incident Cloudflare, vous pouvez consulter la page de statut : https://www.cloudflarestatus.com/incidents/28r0vbbxsh8f

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Following our investigation, Cloudflare experienced an outage which may have affected some of our customers using their DNS service. We haven't detected any public internet access outages within our own facilities.

For more information on the Cloudflare incident, please refer to their status page: https://www.cloudflarestatus.com/incidents/28r0vbbxsh8f
Jul 14, 18:56 EDT
Investigating - Nous investiguons présentement un problème avec l'accès Internet public.
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We are currently investigating an issue with public internet access.
Jul 14, 18:14 EDT
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
Jul 14, 11:07 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

---

In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Jul 3, 13:35 EDT
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Problème de routage intersite // Intersite routing problem
Resolved - This incident has been resolved.
Jul 9, 18:19 EDT
Identified - Une solution de contournement a été mis en place. Nous continuons de surveiller la situation.
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A workaround has been implemented. We continue to monitor the situation.
Jul 9, 18:06 EDT
Update - We are continuing to investigate this issue.
Jul 9, 17:46 EDT
Investigating - Nous investigons présentement un problème de routage entre les sites QBC1 et MTL1.
Certains services comme DRaaS et BaaS sont présentement affectés.
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We are currently investigating a routing issue between the QBC1 and MTL1 sites.
Some services such as DRaaS and BaaS are currently affected.
Jul 9, 16:14 EDT
Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

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