All Systems Operational

QBC1 - Quebec Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
BaaS M365 Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
Cirrus API Operational
Cirrus Customer Portal Operational
Cirrus IDP Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Mise à jour des systèmes IDP Sep 2, 2026 22:00 - Sep 3, 2026 00:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre service d’identité (IDP) sera effectuée.

Description: Mise à jour des systèmes IDP.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our Identity service (IDP).

Description: Systems updates on IDP.


For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Aug 26, 2026 - 11:57 EDT

QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS) Sep 3, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Aug 10, 2026 - 15:09 EDT

QBC1 // Maintenance d'un lien Internet / Internet link maintenance Sep 4, 2026 00:00-06:00 EDT

Notre partenaire Fibrenoire effectuera une maintenance planifiée sur son réseau à QBC1 qui pourrait avoir des incidences sur nos clients.

Description: Une mise à jour d’un de ses routeurs qui affectera le lien Internet du site QBC1. Veuillez noter qu’au moment de l’interruption, un perte de connexion peut subvenir le temps que le traffic soit acheminé vers le lien redondant.

# ref: M10494

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca
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Our partner Fibrenoire will proceed to a scheduled maintenance on its network at QBC1 that could impact our customers.

Description: An update will applied on its router that will impact the Internet link on the QBC1. Please note that at the time of the interruption, a loss of connection may occur while the traffic is routed to the redondant link.

# ref: M10494

For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Aug 17, 2026 - 21:54 EDT

QBC1 // Maintenance d'un lien Internet / Internet link maintenance Sep 6, 2026 00:00-06:00 EDT

Notre partenaire Fibrenoire effectuera une maintenance planifiée sur son réseau à QBC1 qui pourrait avoir des incidences sur nos clients.

Description: Une mise à jour d’un de ses routeurs qui affectera un lien Internet du site QBC1. Veuillez noter qu’au moment de l’interruption, un perte de connexion peut subvenir le temps que le traffic soit acheminé vers le lien redondant.

# ref: M10528

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca
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Our partner Fibrenoire will proceed to a scheduled maintenance on its network at QBC1 that could impact our customers.

Description: An update will applied on its router that will impact one of Internet link on the QBC1. Please note that at the time of the interruption, a loss of connection may occur while the traffic is routed to the redondant link.

# ref: M10528

For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Aug 27, 2026 - 10:16 EDT
Aug 29, 2026

No incidents reported today.

Aug 28, 2026

No incidents reported.

Aug 27, 2026
QBC1-MTL1 // DRaaS - Probleme de synchronisation / DRaaS - Synchronization problem
Resolved - La période de surveillance est maintenant terminée. Le correctif s'est avéré stable et le service est pleinement opérationnel. Nous vous remercions de votre patience et demeurons disponibles pour toute question.
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The monitoring period is now over. The fix has proven stable and the service is fully operational. We thank you for your patience and remain available for any questions.
Aug 27, 20:04 EDT
Monitoring - Un correctif a été appliqué et la situation se rétablit progressivement. Nous recommandons à notre clientèle de ne poser aucune action pour le moment. Nos équipes maintiennent une surveillance active et vous tiendront informés.
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A fix has been implemented and the situation is gradually returning to normal. We recommend that our customers take no action at this time. Our teams are actively monitoring the issue and will keep you informed.
Aug 27, 19:28 EDT
Update - Nous avons reçu des informations du fournisseur affirmant que le bug fix a été développé et que sa disponibilité serait imminente. Nous vous tiendrons informé de l'évolution.
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We have received information from the supplier stating that the bug fix has been developed and will be available soon. We will keep you updated on any developments.
Aug 27, 13:17 EDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 06:25 EDT
Update - We are continuing to work on a fix for this issue.
Aug 27, 02:19 EDT
Update - We are continuing to work on a fix for this issue.
Aug 26, 22:39 EDT
Update - Nous sommes en attente d'un retour du fournisseur pour compléter la résolution.
--
We are awaiting feedback from the provider to fully resolve the problem.
Aug 26, 18:05 EDT
Update - Le fix proposé à réglé seulement en partie le problème de synchronisation. Nous attendons un retour du fournisseur pour compléter la résolution.
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The proposed fix only partially resolved the synchronization issue. We are awaiting feedback from the provider to fully resolve the problem.
Aug 26, 15:07 EDT
Update - We are continuing to work on a fix for this issue.
Aug 26, 14:11 EDT
Update - We are continuing to work on a fix for this issue.
Aug 26, 12:48 EDT
Identified - Après investigations, le fournisseur a identifié un bug et le tout a été escaladé. Un suivi sera fait avec le plan d'action pour ramener le service en ligne.
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After investigation, the provider identified a bug and the issue has been escalated. Follow-up will be conducted with an action plan to restore service.
Aug 26, 10:17 EDT
Update - We are continuing to investigate this issue.
Aug 26, 08:46 EDT
Update - We are continuing to investigate this issue.
Aug 26, 06:19 EDT
Investigating - Nous investigons présentement un problème qui empêche les groupes de protection de synchroniser. Nous sommes déjà en relation avec le fournisseur pour régler la situation le plus rapidement possible.
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We are currently investigating an issue that prevents protection groups from synchronizing. We are already in contact with the supplier to resolve the situation as quickly as possible.
Aug 26, 05:00 EDT
MTL1 // Maintenance d'un lien Internet / Internet link maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 06:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 00:00 EDT
Scheduled - Notre partenaire Fibrenoire effectuera une maintenance planifiée sur son réseau à MTL1 qui pourrait avoir des incidences sur nos clients.

Description: Une mise à jour d’un de ses routeurs qui affectera le lien Internet du site MTL1. Veuillez noter qu’au moment de l’interruption, un perte de connexion peut subvenir le temps que le traffic soit acheminé vers le lien redondant.

# ref: M10478

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca
-----

Our partner Fibrenoire will proceed to a scheduled maintenance on its network at MTL1 that could impact our customers.

Description: An update will applied on its router that will impact the Internet link on the MTL1. Please note that at the time of the interruption, a loss of connection may occur while the traffic is routed to the redondant link.

# ref: M10478

For any questions or requests, you can reach us at support@projetcirrus.ca
Aug 12, 13:08 EDT
Aug 26, 2026
MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Aug 26, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 26, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Aug 10, 15:08 EDT
QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS)
Completed - The scheduled maintenance has been completed.
Aug 26, 04:00 EDT
Update - La mise à jour est toujours en cours.
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Upgrade still ongoing.
Aug 26, 01:58 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Aug 25, 23:59 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 21:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1 et MTL1 sera effectuée.

Description: Une mise à niveau des systèmes de Zerto et ses composantes (version 10.8). Veuillez noter que durant la maintenance, l'accès aux portails ZSSP pourrait être inaccessible et une brève interruption des synchronisations sur les ZVMs est à prévoir. Toutes les synchronisations reprendront automatiquement une fois la maintenance complétée. La synchronisation des VPGs restera fonctionnelle.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1 and MTL1.

Description: Zerto Systems and its components will be updated (version 10.8). Please note that the access to the ZSSP dashboards might be unavailable and a brief interuption of the ZVMs synchronizations is to be expected during the maintenance. VPGs synchronization will not be impacted.

For any questions or requests, you can reach us at support@projetcirrus.ca
Aug 11, 10:27 EDT
Aug 25, 2026
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Aug 25, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 25, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Aug 10, 15:07 EDT
Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026
MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC)
Completed - The scheduled maintenance has been completed.
Aug 20, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Aug 10, 15:07 EDT
Aug 19, 2026
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC)
Completed - The scheduled maintenance has been completed.
Aug 19, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Aug 10, 15:06 EDT
Aug 18, 2026
MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
Aug 18, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Aug 10, 15:06 EDT
Aug 17, 2026
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
Aug 17, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 17, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Aug 10, 15:05 EDT
Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

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