In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 2025 - 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.


For any questions or requests, you can reach us at support@projetcirrus.ca

Sep 18, 2025 08:00-12:00 EDT
QBC1 - Quebec Under Maintenance
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity ? Operational
Colocation Operational
DRaaS ? Under Maintenance
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Under Maintenance
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity Operational
BaaS M365 ? Operational
Colocation Operational
DRaaS ? Under Maintenance
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 ? Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
Cirrus API ? Operational
Cirrus IDP ? Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Sep 22, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Sep 05, 2025 - 14:36 EDT

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Sep 23, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Sep 05, 2025 - 14:38 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC) Sep 24, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Sep 05, 2025 - 14:39 EDT

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC) Sep 25, 2025 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu'une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Sep 05, 2025 - 14:47 EDT
Sep 18, 2025

Unresolved incident: QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS).

Sep 17, 2025
Completed - The scheduled maintenance has been completed.
Sep 17, 09:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Sep 5, 14:31 EDT
Sep 16, 2025
Completed - The scheduled maintenance has been completed.
Sep 16, 09:31 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Sep 5, 14:29 EDT
Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025
Resolved - Un redémarrage d'un serveur ESXi suivant une erreur matérielle s'est déroulé à 11:23 (EST-4) sur le service IAAS du le centre de données MTL1. Toutes les machines virtuelles qui s'exécutaient sur ce serveur ont été transféré et redémarré sur les autres serveurs du cluster. L'erreur a été corrigé automatiquement par le système et tout est revenu à la normale.
Sep 12, 11:23 EDT
Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Completed - The scheduled maintenance has been completed.
Sep 7, 22:15 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Sep 7, 17:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca
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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: Service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Aug 28, 15:02 EDT
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025
Completed - The scheduled maintenance has been completed.
Sep 4, 19:51 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 19:00 EDT
Scheduled - Nous devons procéder à une maintenance d'urgence de notre plateforme de stockage objet S3 de Québec (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca).

Veuillez noter que certaines requêtes pourraient prendre plus de temps à répondre pour une période d'environ une heure, mais aucune interruption de service n'est prévue.

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We must perform an emergency maintenance of our S3 object storage platform in Quebec City (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca).

Some S3 requests may take longer to be processed for about one hour but no service interruption is expected.

Sep 3, 09:11 EDT