All Systems Operational

QBC1 - Quebec Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
BaaS M365 Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
Cirrus API Operational
Cirrus Customer Portal Operational
Cirrus IDP Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC) Jun 18, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on Jun 15, 2026 - 10:21 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Jun 22, 2026 08:00-11:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on Jun 15, 2026 - 10:18 EDT

QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS) Jun 23, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Jun 15, 2026 - 10:23 EDT

QBC1 // Mise à jour des services S3 (Stockage Object) / S3 Storage service upgrade (Object Storage) Jun 23, 2026 09:00 - Jun 26, 2026 09:00 EDT

Update - Dans le cadre de la prochaine mise à niveau de notre plateforme S3, une politique de sécurité appelée Cross-Origin Resource Policy (CORP) sera activée automatiquement sur le cluster.

Cette modification impacte uniquement les clients dont les sites ou applications web intègrent des liens directs vers des fichiers stockés sur notre infrastructure S3.

Suite à cette maintenance, le système ajoutera l'en-tête Cross-Origin-Resource-Policy: same-origin à chaque objet. Les navigateurs web bloqueront alors le chargement de ces fichiers en arrière-plan en raison de l'écart de domaine entre votre site et le stockage S3.

Solution : Pour éviter tout blocage, configurez simplement votre serveur web pour acheminer ce trafic via un reverse proxy, ou pour supprimer/réécrire cet en-tête de manière globale.


----------------------


As part of an upcoming S3 platform upgrade, a security policy called Cross-Origin Resource Policy (CORP) will be automatically enabled on the cluster.

This change only impacts customers running websites or web applications that embed direct links to assets stored on our S3 infrastructure.

Following the upgrade, the system will apply a strict Cross-Origin-Resource-Policy: same-origin header to all objects. Because of the domain mismatch between your website and the S3 storage, user web browsers will automatically block these background files from loading.

Solution: To prevent any interruption, simply configure your webserver to route this traffic through a reverse proxy path, or strip and rewrite this header globally in your webserver configuration.
Jun 17, 2026 - 15:21 EDT
Scheduled - Durant cette maintenance, nous procèderons à la mise à jour de notre plateforme de stockage objet S3 de Québec (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca). Veuillez noter que certaines requêtes pourraient prendre plus de temps à répondre, mais aucune interruption de service n'est prévue.

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During this maintenance, we will proceed with the upgrade of our S3 object storage platform in Quebec (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca). Some S3 requests may take longer to be processed but no service interruption is expected.
May 29, 2026 - 08:19 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) Jun 24, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Jun 15, 2026 - 10:24 EDT

MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) Jun 25, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

-----
In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Posted on Jun 15, 2026 - 10:24 EDT
Jun 17, 2026
MTL1 // Mise à jour des services S3 (Stockage Object) / S3 Storage service upgrade (Object Storage)
Completed - The scheduled maintenance has been completed.
Jun 17, 15:13 EDT
Update - Suite à la récente mise à niveau de notre plateforme S3, une politique de sécurité conforme aux standards de l'industrie, appelée Cross-Origin Resource Policy (CORP), est désormais activée automatiquement sur le cluster.

Le système ajoute à présent un en-tête de protection strict (Cross-Origin-Resource-Policy: same-origin) à chaque objet qu'il distribue. Cela indique aux navigateurs web : « Autorise le chargement de ce fichier uniquement s'il est consulté directement depuis son propre domaine de stockage. » Lorsque votre application web tente d'intégrer ou de récupérer ces fichiers en arrière-plan, le navigateur web de l'utilisateur lit ce marqueur et bloque le fichier afin de prévenir toute exposition de données intersites (cross-site).

La solution recommandée consiste à acheminer ce trafic via un bloc de type reverse proxy (location block), ou tout simplement à supprimer et réécrire cet en-tête de manière globale dans la configuration de votre serveur web.

--------------------


Following our recent S3 platform upgrade, an industry-standard security policy called Cross-Origin Resource Policy (CORP) is now automatically enabled on the cluster.

The system now attaches a strict protective header (Cross-Origin-Resource-Policy: same-origin) to every object it serves. This tells web browsers: "Only allow this file to be loaded if it is being viewed directly on its own storage domain." When your web application tries to embed or pull these files in the background, the user's web browser reads that marker and blocks the file to prevent cross-site data exposure.

The recommended fix is to route this traffic through a reverse proxy location block, or simply strip and rewrite the header globally in your webserver configuration.
Jun 17, 15:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 09:00 EDT
Scheduled - Durant cette maintenance, nous procèderons à la mise à jour de notre plateforme de stockage objet S3 de Québec (os-qc2.cirrusproject.ca et os-mtl1.cirrusproject.ca). Veuillez noter que certaines requêtes pourraient prendre plus de temps à répondre, mais aucune interruption de service n'est prévue.

------------

During this maintenance, we will proceed with the upgrade of our S3 object storage platform in Quebec (os-qc2.cirrusproject.ca et os-mtl1.cirrusproject.ca). Some S3 requests may take longer to be processed but no service interruption is expected.
May 29, 08:20 EDT
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC)
Completed - The scheduled maintenance has been completed.
Jun 17, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Jun 15, 10:20 EDT
Jun 16, 2026
MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
Jun 16, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

-----
In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Jun 15, 10:19 EDT
Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026

No incidents reported.

Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
QBC1 // Problème sur le service IaaS / IaaS Service problems
Postmortem - Read details
Jun 17, 10:31 EDT
Resolved - This incident has been resolved.
Jun 4, 13:48 EDT
Identified - We are continuing to monitor for any further issues.
Jun 4, 11:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 11:49 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 11:36 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 11:12 EDT
Update - A fix has been implemented and we are monitoring the results.
Jun 4, 09:59 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 08:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 08:29 EDT
Update - We are continuing to investigate this issue.
Jun 4, 07:55 EDT
Update - We are continuing to investigate this issue.
Jun 4, 07:51 EDT
Update - We are continuing to investigate this issue.
Jun 4, 07:27 EDT
Investigating - Nous investiguons présentement un problème de IAAS Stockage Tier 2 et 3


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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We are currently investigating IAAS Stockage Tier 2 and 3 issue


For any questions or requests, you can reach us at support@projetcirrus.ca
Jun 4, 07:25 EDT
MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Jun 4, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
May 11, 11:57 EDT
Jun 3, 2026
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Jun 3, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
May 11, 11:57 EDT
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