All Systems Operational

QBC1 - Quebec Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
BaaS M365 Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
Cirrus API Operational
Cirrus Customer Portal Operational
Cirrus IDP Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

MTL1 // Mise à jour des services S3 (Stockage Object) / S3 Storage service upgrade (Object Storage) Jun 16, 2026 09:00 - Jun 19, 2026 09:00 EDT

Durant cette maintenance, nous procèderons à la mise à jour de notre plateforme de stockage objet S3 de Québec (os-qc2.cirrusproject.ca et os-mtl1.cirrusproject.ca). Veuillez noter que certaines requêtes pourraient prendre plus de temps à répondre, mais aucune interruption de service n'est prévue.

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During this maintenance, we will proceed with the upgrade of our S3 object storage platform in Quebec (os-qc2.cirrusproject.ca et os-mtl1.cirrusproject.ca). Some S3 requests may take longer to be processed but no service interruption is expected.
Posted on May 29, 2026 - 08:20 EDT

QBC1 // Mise à jour des services S3 (Stockage Object) / S3 Storage service upgrade (Object Storage) Jun 23, 2026 09:00 - Jun 26, 2026 09:00 EDT

Durant cette maintenance, nous procèderons à la mise à jour de notre plateforme de stockage objet S3 de Québec (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca). Veuillez noter que certaines requêtes pourraient prendre plus de temps à répondre, mais aucune interruption de service n'est prévue.

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During this maintenance, we will proceed with the upgrade of our S3 object storage platform in Quebec (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca). Some S3 requests may take longer to be processed but no service interruption is expected.
Posted on May 29, 2026 - 08:19 EDT
Jun 5, 2026

No incidents reported today.

Jun 4, 2026
QBC1 // Problème sur le service IaaS / IaaS Service problems
Resolved - This incident has been resolved.
Jun 4, 13:48 EDT
Identified - We are continuing to monitor for any further issues.
Jun 4, 11:51 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 11:49 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 11:36 EDT
Update - We are continuing to monitor for any further issues.
Jun 4, 11:12 EDT
Update - A fix has been implemented and we are monitoring the results.
Jun 4, 09:59 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 08:36 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 08:29 EDT
Update - We are continuing to investigate this issue.
Jun 4, 07:55 EDT
Update - We are continuing to investigate this issue.
Jun 4, 07:51 EDT
Update - We are continuing to investigate this issue.
Jun 4, 07:27 EDT
Investigating - Nous investiguons présentement un problème de IAAS Stockage Tier 2 et 3


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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We are currently investigating IAAS Stockage Tier 2 and 3 issue


For any questions or requests, you can reach us at support@projetcirrus.ca
Jun 4, 07:25 EDT
MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Jun 4, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
May 11, 11:57 EDT
Jun 3, 2026
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Jun 3, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
May 11, 11:57 EDT
Jun 2, 2026
QBC1 // Problème IAAS Stockage Tier 1 / Tier-1 Storage Problem
Resolved - This incident has been resolved.
Jun 2, 16:03 EDT
Update - We are continuing to monitor for any further issues.
Jun 2, 15:36 EDT
Update - We are continuing to monitor for any further issues. DR service may have synchronization delays.
Jun 2, 14:41 EDT
Update - We are continuing to monitor for any further issues.
Jun 2, 14:01 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 2, 14:01 EDT
Identified - The issue has been identified and a fix is being implemented.
Jun 2, 13:39 EDT
Update - We are continuing to investigate this issue.
Jun 2, 13:22 EDT
Investigating - Nous investiguons présentement un problème de IAAS Stockage Tier 1


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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We are currently investigating IAAS Stockage Tier 1 issue


For any questions or requests, you can reach us at support@projetcirrus.ca
Jun 2, 13:15 EDT
Jun 1, 2026
QBC1 // Coupure de l'accès Internet public / Internet public access connection lost
Resolved - L'incident est maintenant résolu. Une analyse de cause sera produite et publiée dans les prochains jours.
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The incident is now resolved. A root cause analysis will be produced and published in the coming days.
Jun 1, 09:16 EDT
Monitoring - The issue has been identified and a fix is being implemented.
Jun 1, 08:30 EDT
Investigating - Une coupure de l'accès Internet public à été récement observée. Nous sommes présentement en contact avec notre fournisseur pour connaitre les causes de cette coupure.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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An interruption of public Internet access has recently been noticed. We are currently in contact with our supplier to find out the causes of this outage.


For any questions or requests, you can reach us at support@projetcirrus.ca
Jun 1, 07:59 EDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
May 26, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
May 11, 11:53 EDT
MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC)
Completed - The scheduled maintenance has been completed.
May 26, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 10:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Cloud Connect) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Description: Une mise à niveau du service Veeam Cloud Connect à la version 13.0.2.1102 sera effectuée.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Cloud Connect) platform.

Please note that the service will not be available during the maintenance.

Description: Veeam Cloud Connect service will be updated to version 13.0.2.1102.


For any questions or requests, you can reach us at support@projetcirrus.ca
May 19, 15:44 EDT
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC)
Completed - The scheduled maintenance has been completed.
May 26, 10:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 26, 08:01 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Cloud Connect) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Description: Une mise à niveau du service Veeam Cloud Connect à la version 13.0.2.1102 sera effectuée.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Cloud Connect) platform.

Please note that the service will not be available during the maintenance.

Description: Veeam Cloud Connect service will be updated to version 13.0.2.1102.


For any questions or requests, you can reach us at support@projetcirrus.ca
May 19, 15:43 EDT
May 25, 2026
QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS)
Completed - The scheduled maintenance has been completed.
May 25, 12:00 EDT
Verifying - Verification is currently underway for the maintenance items.
May 25, 09:16 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
May 25, 08:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
May 11, 11:56 EDT
May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

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