All Systems Operational

QBC1 - Quebec Operational
BaaS Veeam Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS Veeam Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
BaaS M365 Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
TOR3 - Toronto Operational
BaaS Cohesity Operational
IaaS Operational
Internet Operational
Réseau / Network Operational
Interconnexions / Interconnections Operational
Cirrus API Operational
Cirrus Customer Portal Operational
Cirrus IDP Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS) Nov 9, 2026 21:00 - Nov 10, 2026 00:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1 et MTL1 sera effectuée.

Description: Une mise à niveau des systèmes de Zerto et ses composantes (version 10.9). Veuillez noter que durant la maintenance, l'accès aux portails ZSSP pourrait être inaccessible et une brève interruption des synchronisations sur les ZVMs est à prévoir. Toutes les synchronisations reprendront automatiquement une fois la maintenance complétée. La synchronisation des VPGs restera fonctionnelle.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1 and MTL1.

Description: Zerto Systems and its components will be updated (version 10.9). Please note that the access to the ZSSP dashboards might be unavailable and a brief interuption of the ZVMs synchronizations is to be expected during the maintenance. VPGs synchronization will not be impacted.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Oct 30, 2026 - 10:11 EDT

QBC1-MTL1 // Maintenance d'urgence Service Veeam / Veeam Service Urgent Maintenance (BaaS/VCC) Nov 10, 2026 09:00-17:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Nov 09, 2026 - 13:05 EST
Scheduled - Afin de maintenir la qualité du service, une maintenance d'urgence sur nos plateformes de sauvegarde Veeam (Backup as a Service/Cloud Connect) de QBC1 et MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service sera disponible dans un état dégradé.

Description: Durant la maintenance, il se peut que certains clients éprouvent des difficultés en effectuant des sauvegardes vers leur voûte et obtiennent le message d'avertissement: "Backup file cannot be accessed because it is located on extent in maintenance mode." Toutes les opérations reprendront automatiquement une fois que la maintenance sera complétée.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, an urgent maintenance will be executed on our QBC1 and MTL1 Veeam Backup (Backup as a Service/Cloud Connect) platforms.

Please note that the service will be available in a degraded state.

Description: During the maintenance, some customers might experience issues when backing data to their vault and receive this warning message: "Backup file cannot be accessed because it is located on extent in maintenance mode." All operations will resume automatically once the maintenance is completed.


For any questions or requests, you can reach us at support@projetcirrus.ca

Nov 09, 2026 - 12:32 EST

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Nov 16, 2026 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Nov 05, 2026 - 09:20 EST

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Nov 17, 2026 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Nov 05, 2026 - 09:21 EST

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC) Nov 18, 2026 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Nov 05, 2026 - 09:22 EST

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC) Nov 19, 2026 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Nov 05, 2026 - 09:28 EST

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) Nov 23, 2026 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Nov 05, 2026 - 09:29 EST

MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) Nov 24, 2026 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Nov 05, 2026 - 09:30 EST

QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS) Nov 26, 2026 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Nov 05, 2026 - 09:31 EST

Nov 9, 2026

No incidents reported today.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Completed - The scheduled maintenance has been completed.
Nov 5, 09:26 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 EST
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Oct 13, 13:47 EDT

Nov 4, 2026

Completed - The scheduled maintenance has been completed.
Nov 4, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:00 EST
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Oct 13, 13:46 EDT

Nov 3, 2026

Completed - The scheduled maintenance has been completed.
Nov 3, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 13:00 EST
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Cloud Connect) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Description: Une mise à niveau des pare-feu sera effectuée.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Cloud Connect) platform.

Please note that the service will not be available during the maintenance.

Description: An update will be applied to network firewalls.


For any questions or requests, you can reach us at support@projetcirrus.ca

Oct 27, 11:06 EDT
Completed - The scheduled maintenance has been completed.
Nov 3, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 08:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Oct 13, 13:46 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Oct 13, 13:45 EDT

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Completed - The scheduled maintenance has been completed.
Oct 29, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Cloud Connect) de MTL1 & QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Description: Une mise à niveau du service Veeam Cloud Connect à la version 13.1.2.57 sera effectuée.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 & QBC1 Veeam Backup (Backup as a Service/Cloud Connect) platform.

Please note that the service will not be available during the maintenance.

Description: Veeam Cloud Connect service will be updated to version 13.1.2.57


For any questions or requests, you can reach us at support@projetcirrus.ca

Oct 28, 11:38 EDT

Oct 28, 2026

Completed - The scheduled maintenance has been completed.
Oct 28, 15:28 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 13:00 EDT
Scheduled - Afin de remédier à une faille de sécurité, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/vCloud Director) de MTL1 & QBC1 sera effectuée.

Veuillez noter que durant la maintenance, il est possible que les opérations de sauvegarde et restauration dans le centre de données virtuels ne soient pas fonctionnels.

Description: Une mise à niveau du service Veeam vCloud Director à la version 13.1.2.57 sera effectuée. L’interface de gestion web ainsi que l’API ne seront pas disponibles durant la maintenance.


Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca


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In order to remediate a security vulnerability, a maintenance will be executed on our MTL1 & QBC1 Veeam Backup (Backup as a Service/vCloud Director) platform.

Please note that backup and restore operations in the virtual data center might not working.

Description: Veeam vCloud Director service will be updated to version 13.1.2.57. The web management interface as well as the API will not be available during the maintenance.


For any questions or requests, you can reach us at support@projetcirrus.ca

Oct 28, 11:36 EDT

Oct 27, 2026

Completed - The scheduled maintenance has been completed.
Oct 27, 22:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 EDT
Scheduled - L'équipe Cirrus procédera à un rehaussement d'équipements réseaux, pouvant affecter l'accès aux portails accessible par Internet du site QBC1. L'interruption prévue est de quelques secondes.

Pour toutes questions, n'hésitez pas à nous contacter à support@projetcirrus.ca ou via le portail client.
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The Cirrus team will be upgrading network equipment, which may affect access to the internet-facing portals of the QBC1 site. The expected service interruption will last a few seconds.

If you have any questions, please do not hesitate to contact us at support@projetcirrus.ca or via the client portal.

Oct 22, 14:04 EDT
Resolved - This incident has been resolved.
Oct 27, 21:41 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 27, 21:32 EDT
Investigating - Nous constatons en ce moment des problèmes intermittants avec l'accès Internet de Fibrenoire.Nous sommes déjà en communication avec notre partenaire pour tenter de régler ce problème.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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We are currently experiencing intermittent problems with Fibrenoire's Internet access. We are already in communication with our partner to restore the issue.

For any questions or requests, you can reach us at support@projetcirrus.ca

Oct 27, 21:23 EDT

Oct 26, 2026

No incidents reported.