All Systems Operational

QBC1 - Quebec Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity Operational
BaaS M365 ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 ? Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
Cirrus API ? Operational
Cirrus IDP ? Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

QBC1/MTL1 - Mise à jour du service IaaS Nov 11, 2025 21:00 - Nov 12, 2025 00:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre Infrastructure (IaaS) sur tous les sites sera effectuée.

Description: Des correctifs de sécurité seront installés sur les systèmes de gestion VMware. Veuillez noter que durant la maintenance, les machines virtuelles resteront intactes et accessibles en tout temps. Cependant, il ne sera pas possible de les modifier.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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To maintain service quality, maintenance will be performed on our Infrastructure as a Service (IaaS) at all sites.

Description: Security patches will be installed on VMware management systems. Please note that during the maintenance, virtual machines will remain intact and accessible at all times. However, it will not be possible to modify them.

For any questions or requests, you can contact us at support@projetcirrus.ca
Posted on Nov 04, 2025 - 09:05 EST

QBC1-MTL1 // Mise à jour du service Zerto / Zerto Service Upgrade (DraaS) Nov 12, 2025 20:00 - Nov 13, 2025 00:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description : Mise à jour vers la version 10U4P2.

Période de maintenance : 12 novembre 2025, de 20h00 à 0h00 (UTC-4).

Veuillez noter que durant cette période, aucune opération de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse : support@projetcirrus.ca
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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description : Update to version 10U4P2.

Maintenance window : November 12th, 2025, from 8:00 PM to 12:00 AM (UTC-4).

Please note that no recovery operations will be possible during this period.

For any questions or requests, you can reach us at : support@projetcirrus.ca
Posted on Oct 31, 2025 - 11:11 EDT
Nov 8, 2025

No incidents reported today.

Nov 7, 2025

No incidents reported.

Nov 6, 2025
MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC)
Completed - The scheduled maintenance has been completed.
Nov 6, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:00 EST
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Oct 9, 17:36 EDT
Nov 5, 2025
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC)
Completed - The scheduled maintenance has been completed.
Nov 5, 14:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 08:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 17:35 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Oct 9, 17:35 EDT
Nov 4, 2025
MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
Nov 4, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:00 EST
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Oct 9, 17:33 EDT
Nov 3, 2025
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD)
Completed - The scheduled maintenance has been completed.
Nov 3, 15:00 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 3, 13:51 EST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 3, 11:01 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 3, 08:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Oct 10, 13:45 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Oct 9, 17:33 EDT
Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025
Problème réseau
Resolved - Interruption de service réseau entre nos sites QBC1 et MTL1.
Début de l'interruption : 18h28 UTC (14h28 HAE / 2:28 PM EDT)
Rétablissement complet : 18h36 UTC (14h36 HAE / 2:36 PM EDT)

Le service est maintenant complètement rétabli.
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Network service interruption between our QBC1 and MTL1 sites.
Interruption Start: 18:28 UTC (2:28 PM EDT)
Full Restoration: 18:36 UTC (2:36 PM EDT)

Service has been fully restored.
Oct 30, 14:28 EDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025
QBC1 // Maintenance du service S3 (Stockage Object) / S3 Storage service maintenance (Object Storage)
Completed - The scheduled maintenance has been completed.
Oct 28, 18:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 EDT
Scheduled - Nous allons procéder à une maintenance de notre plateforme de stockage objet S3 de Québec (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca).

Veuillez noter que certaines requêtes pourraient prendre plus de temps à répondre pour une période d'environ une heure, mais aucune interruption de service n'est prévue.

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We will be performing a maintenance of our S3 object storage platform in Quebec City (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca).

Some S3 requests may take longer to be processed for about one hour but no service interruption is expected.
Oct 21, 13:15 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

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