All Systems Operational

QBC1 - Quebec Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS Operational
BaaS Cloud Connect Operational
BaaS Cohesity Operational
BaaS M365 Operational
Colocation Operational
DRaaS Operational
IaaS Operational
Internet Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
S3 Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
Cirrus API Operational
Cirrus Customer Portal Operational
Cirrus IDP Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Apr 20, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Apr 03, 2026 - 12:58 EDT

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Apr 21, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Apr 03, 2026 - 12:59 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC) Apr 22, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Apr 03, 2026 - 13:00 EDT

QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS) Apr 22, 2026 21:00 - Apr 23, 2026 00:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) sur tous nos sites sera effectuée.

Description: Une mise à niveau des systèmes de Zerto et ses composantes. Veuillez noter que durant la maintenance, l'accès aux portails ZSSP pourrait être inaccessible et une brève interruption des synchronisations sur les ZVMs est à prévoir. Toutes les synchronisations reprendront automatiquement une fois la maintenance complétée. La synchronisation des VPGs restera fonctionnelle.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca
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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in all sites.

Description: Zerto Systems and its components will be updated. Please note that the access to the ZSSP dashboards might be unavailable and a brief interuption of the ZVMs synchronizations is to be expected during the maintenance. VPGs synchronization will not be impacted.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Apr 14, 2026 - 09:05 EDT

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC) Apr 23, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

-----
In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.

Posted on Apr 03, 2026 - 13:01 EDT

QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS) May 5, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Apr 03, 2026 - 13:02 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) May 6, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Apr 03, 2026 - 13:03 EDT

MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365) May 7, 2026 08:00-12:00 EDT

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca

Posted on Apr 03, 2026 - 13:04 EDT
Apr 15, 2026

No incidents reported today.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026
Resolved - This incident has been resolved.
Apr 8, 15:30 EDT
Investigating - Nous rencontrons actuellement des difficultés techniques avec la fonctionnalité de gestion des billets de support sur le portail client Cirrus. Soyez assurés que notre équipe technique travaille activement à l'application d'un correctif pour rétablir le service dans les plus brefs délais.

Entre-temps, vous pouvez continuer à nous joindre en nous envoyant directement un courriel à l'adresse habituelle de notre support support@projetcirrus.ca.

Nous vous remercions de votre patience et de votre compréhension.
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We are currently experiencing technical difficulties with the support ticket management feature within the Cirrus customer portal.

Please be assured that our technical team is actively applying a fix to restore full service as quickly as possible.

In the meantime, you can still reach us by sending an email directly to our support team at our standard address support@projetcirrus.ca.

Thank you for your patience and understanding.

Apr 8, 11:38 EDT
Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.