All Systems Operational

QBC1 - Quebec Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 Operational
MTL1 - Montréal Operational
BaaS ? Operational
BaaS Cloud Connect ? Operational
BaaS Cohesity Operational
BaaS M365 ? Operational
Colocation Operational
DRaaS ? Operational
IaaS ? Operational
Internet ? Operational
Interconnexions / Interconnections ? Operational
Réseau / Network Operational
S3 ? Operational
MTL2 - Montréal Operational
Interconnexions / Interconnections Operational
Réseau / Network Operational
Cirrus API ? Operational
Cirrus IDP ? Operational
Cohesity SaaS Portal (Helios) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Nov 3, 2025 08:00-12:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Oct 10, 2025 - 13:45 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Oct 09, 2025 - 17:33 EDT

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCD) Nov 4, 2025 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on Oct 09, 2025 - 17:33 EDT

QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/VCC) Nov 5, 2025 08:00-12:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Oct 09, 2025 - 17:35 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de QC1-QBC1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our QC1-QBC1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Oct 09, 2025 - 17:35 EDT

MTL1// Maintenance Service Veeam / Veeam Service Maintenance (BAAS/VCC) Nov 6, 2025 08:00-12:00 EST

Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service) de MTL1 sera effectuée.

Veuillez noter qu’une interruption de service est à prévoir pendant la maintenance.

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service) platform.

Please note that a service interruption is to be expected during the maintenance.
Posted on Oct 09, 2025 - 17:36 EDT
Oct 31, 2025

No incidents reported today.

Oct 30, 2025
Problème réseau
Resolved - Interruption de service réseau entre nos sites QBC1 et MTL1.
Début de l'interruption : 18h28 UTC (14h28 HAE / 2:28 PM EDT)
Rétablissement complet : 18h36 UTC (14h36 HAE / 2:36 PM EDT)

Le service est maintenant complètement rétabli.
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Network service interruption between our QBC1 and MTL1 sites.
Interruption Start: 18:28 UTC (2:28 PM EDT)
Full Restoration: 18:36 UTC (2:36 PM EDT)

Service has been fully restored.
Oct 30, 14:28 EDT
Oct 29, 2025

No incidents reported.

Oct 28, 2025
QBC1 // Maintenance du service S3 (Stockage Object) / S3 Storage service maintenance (Object Storage)
Completed - The scheduled maintenance has been completed.
Oct 28, 18:53 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 18:00 EDT
Scheduled - Nous allons procéder à une maintenance de notre plateforme de stockage objet S3 de Québec (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca).

Veuillez noter que certaines requêtes pourraient prendre plus de temps à répondre pour une période d'environ une heure, mais aucune interruption de service n'est prévue.

-----------------

We will be performing a maintenance of our S3 object storage platform in Quebec City (os-qc1.cirrusproject.ca et os-qbc1.cirrusproject.ca).

Some S3 requests may take longer to be processed for about one hour but no service interruption is expected.
Oct 21, 13:15 EDT
Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025
QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS)
Completed - The scheduled maintenance has been completed.
Oct 23, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 08:00 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Oct 9, 17:31 EDT
Oct 22, 2025
MTL1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Oct 22, 15:00 EDT
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Oct 22, 09:57 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 08:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 17:30 EDT
Update - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Oct 9, 17:30 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de MTL1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our MTL1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Oct 9, 17:29 EDT
Oct 21, 2025
QBC1 // Maintenance Service Veeam / Veeam Service Maintenance (BaaS/M365)
Completed - The scheduled maintenance has been completed.
Oct 21, 09:05 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre plateforme de sauvegarde Veeam (Backup as a Service/Microsoft 365) de QBC1 sera effectuée.

Veuillez noter que durant la maintenance, le service ne sera pas disponible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l’adresse support@projetcirrus.ca

-----

In order to maintain the quality of the service, a maintenance will be executed on our QBC1 Veeam Backup (Backup as a Service/Microsoft 365) platform.

Please note that the service will not be available during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Oct 9, 17:28 EDT
Oct 20, 2025

No incidents reported.

Oct 19, 2025
QBC1-MTL1 // Maintenance Service Zerto / Zerto Service Maintenance (DraaS)
Completed - The scheduled maintenance has been completed.
Oct 19, 14:40 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 08:00 EDT
Update - Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.
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Please note that any recover operations will not be possible during the maintenance.
Sep 22, 09:44 EDT
Scheduled - Afin de maintenir la qualité du service, une maintenance sur notre solution de réplication (Disaster Recovery as a Service) à QBC1-MTL1 sera effectuée.

Description: Un redémarrage du service Zerto sera effectué. Veuillez noter que durant la maintenance, aucunes opérations de relève ne sera possible.

Pour toutes questions ou demandes, vous pouvez nous rejoindre à l'adresse support@projetcirrus.ca

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In order to maintain the quality of the service, a maintenance will be executed on our replication solution (Disaster Recovery as a Service) in QBC1-MTL1.

Description: A service restart will be executed on the Zerto application. Please note that any recover operations will not be possible during the maintenance.

For any questions or requests, you can reach us at support@projetcirrus.ca
Sep 22, 08:38 EDT
Oct 18, 2025

No incidents reported.

Oct 17, 2025
QBC1 // Veeam Cloud Connect // Problème d'accès // Access issue
Resolved - Le service Veeam Cloud Connect est de retour en service et optimal. L'incident est clos.

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The Veeam Cloud Connect service is back online and optimal. The incident is closed.
Oct 17, 09:34 EDT
Update - Le service Veeam Cloud Connect est de retour en service et optimal. Nous surveillons de près l'état du service. Il est possible qu'un "rescan" du SERVICE PROVIDER Cirrus dans votre console Veeam soit nécessaire.

(https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_sp.html?ver=120)
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The Veeam Cloud Connect service is back online and optimal. We are monitoring closely the service state. It may be required to run a "rescan" of the Cirrus SERVICE PROVIDER repository in your Veeam console.

(https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_sp.html?ver=120)
Oct 16, 16:42 EDT
Update - Le service Veeam Cloud Connect est de retour en service et optimal. Nous surveillons de près l'état du service. Il est possible qu'un "rescan" du SERVICE PROVIDER Cirrus dans votre console Veeam soit nécessaire.

(https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_sp.html?ver=120)
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The Veeam Cloud Connect service is back online and optimal. We are monitoring closely the service state. It may be required to run a "rescan" of the Cirrus SERVICE PROVIDER repository in your Veeam console.

(https://helpcenter.veeam.com/docs/backup/cloud/cloud_connect_sp.html?ver=120)
Oct 16, 10:05 EDT
Monitoring - Le service Veeam Cloud Connect est progressivement de retour en service et nous anticipons un retour à la normale d'ici la fin de journée du 16 Octobre 2025.
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The Veeam Cloud Connect service is progressively going back online and we anticipate that it should be back to optimal state at the end of the16th of October 2025.
Oct 15, 20:37 EDT
Update - Nous sommes toujours en investigation avec le manufacturier Veeam et sommes en cours de résolution.
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We are still investigating the issue in collaboration with Veeam and are working towards a solution.
Oct 15, 18:59 EDT
Update - Nous sommes toujours en investigation avec le manufacturier Veeam et sommes en cours de résolution.
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We are still investigating the issue in collaboration with Veeam and are working towards a solution.
Oct 15, 16:23 EDT
Identified - Nous sommes toujours en investigation et en collaboration avec le manufacturier Veeam pour résoudre la situation et nous avons identifié la source du problème.
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We are still investigating the issue in collaboration with Veeam to find a resolution and we found the potential cause.
Oct 15, 13:54 EDT
Update - Nous sommes toujours en investigation et en collaboration avec le manufacturier Veeam pour résoudre la situation.
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We are still investigating the issue in collaboration with Veeam to find a resolution.
Oct 15, 12:43 EDT
Update - Nous sommes toujours en investigation et en collaboration avec le manufacturier Veeam pour résoudre la situation.
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We are still investigating the issue in collaboration with Veeam to resolve the issue.
Oct 15, 10:47 EDT
Update - Nous sommes toujours en investigation et en collaboration avec le manufacturier Veeam pour résoudre la situation.
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We are still investigating the issue in collaboration with Veeam to resolve the issue.
Oct 15, 03:37 EDT
Update - Nous sommes toujours en investigation et en collaboration avec le manufacturier Veeam pour résoudre la situation.
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We are still investigating the issue in collaboration with Veeam to resolve the issue.
Oct 15, 02:06 EDT
Update - Nous sommes toujours en investigation et en collaboration avec le manufacturier Veeam pour résoudre la situation.
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We are still investigating the issue in collaboration with Veeam to resolve the issue.
Oct 15, 00:06 EDT
Update - Nous sommes toujours en investigation et en collaboration avec le manufacturier Veeam pour résoudre la situation.
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We are still investigating the issue in collaboration with Veeam to resolve the issue.
Oct 14, 22:00 EDT
Investigating - Nous sommes présentement en cours d'investigation d'un problème d'accès au service BaaS Veeam Cloud Connect.
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We are currently investigating an issue accessing the Veeam Cloud Connect BaaS service.
Oct 14, 17:56 EDT
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